Tuesday, June 19, 2007

Technology at the Speed of Snail Mail

I got my Safra card recently – the spouse version. Discovered that I can book online for my $8 weekend GV movie tickets. How convenient. So I went online. As this was my first time logging in, I had to do the usual registration , fill in details, give them my email, and then a password would be sent to my email. That was Saturday night, I checked and checked my email, but nothing came in. I tried the ‘Forgot password’ button, hoping they will send the passwd to my acct, also no such luck. I began to get frustrated. How was I supposed to login without my password? I needed to buy tickets for a show on Sunday as it would be screened at GV Vivo where seats sell fast unless I buy 3 hours in advance. Still, no luck after 2 hours. Next morning I check, the password email still have not arrive. By then, I gave up and went earlier to Vivo to get the tickets. After that, I vaguely toyed with the idea of calling Safra for technical help on my password issue. But was too busy to do so. Til this morning (Tues), I checked my email, lo behold! The password email had come in, together with the reminders (those which I clicked ‘Forgot password’). My gosh, it takes their system 3 days to process a simple registration?
Faintz